Terms and Conditions

Welcome to Podium Sports Travel (the "Site"). These Terms and Conditions ("Terms") govern your use of the Site and the purchase of products from Podium Sports Travel ("we", "us", or "our"). By accessing or using the Site, including placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. Use of the Site

You agree to use this Site for lawful purposes and not to use it in any way that may impair the performance, corrupt the content, or reduce the overall functionality of the Site. You agree not to compromise the security of the Site or attempt to gain access to secured areas or sensitive information.

2. Account Registration

To purchase from our Site, you may be required to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Product Information and Pricing

All product descriptions and prices are subject to change at any time without notice. We make every effort to ensure that all information on our Site is accurate, but we do not guarantee the completeness or accuracy of any product descriptions, pricing, or availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.

4. Orders and Payments

By placing an order, you agree to pay the stated price (including applicable taxes and shipping fees). We accept payments via all major credit cards. All transactions are secure and encrypted. Orders are subject to acceptance and availability. We may refuse or cancel an order for reasons including but not limited to: product or service availability, errors in the description or price of the product, or error in your order. Specific event policies (cancellation, payment, force majeure enforcement, etc.) will be listed within the applicable registration page and must be agreed to prior to completing an order.

5. Intellectual Property

All content on this Site, including images, logos, text, and designs, is the property of Podium Sports Travel and protected by applicable intellectual property laws. You may not use any content from the Site without our express written consent.

6. Third-Party Links

This Site may contain links to third-party websites. These links are provided for your convenience only. We are not responsible for the content, products, or services offered on those sites.

7. Limitation of Liability

To the maximum extent permitted by law, Podium Sports Travel shall not be liable for any indirect, incidental, or consequential damages resulting from your use of, or inability to use, the Site or products purchased from the Site.

8. Indemnification

You agree to indemnify and hold harmless Podium Sports Travel and its affiliates from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of the Site or violation of these Terms.

9. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page. Your continued use of the Site after any changes constitutes acceptance of the new Terms. If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force. These Terms constitute the entire agreement between you and Podium Sports Travel regarding your use of the Site.

10. Governing Law

These Terms are governed by the laws of the state of Colorado, without regard to conflict of law principles. Any disputes shall be resolved exclusively in the courts of Colorado.

11. Contact Information

If you have any questions about these Terms or your order, please contact us at contact@podiumsportstravel.com. 

Privacy Policy

This Privacy Policy explains how Podium Sports Travel ("we," "us," or "our") collects, uses, and protects your personal information when you purchase a travel package or interact with our services. We are committed to protecting your privacy in accordance with applicable data protection laws, including [e.g., GDPR, CCPA, PIPA if applicable]. This Privacy Policy is intended to comply with data protection laws applicable to users in the United States. Users in the European Union or other regions with specific privacy laws should contact us if they require additional information regarding cross-border data transfers or processing.

1. Information We Collect: We may collect the following types of personal information:

  • Contact Information: Name, address, email address, phone number.

  • Identification Information: Date of birth, gender, passport details (number, issue/expiry date, nationality) for travel bookings.

  • Payment Information: Credit card details (processed securely by third-party payment processors, we do not store full card numbers), billing address.

  • Travel Preferences: Dietary restrictions, special requests, preferred airlines/hotels.

  • Health Information: Relevant health conditions if necessary for travel arrangements (e.g., accessibility needs), with your explicit consent.

  • Technical Data: IP address, browser type, operating system, website usage data (via cookies and similar technologies).

2. How We Collect Information: We collect information when you:

  • Make a booking or inquiry through our website, phone, or email.

  • Subscribe to our newsletters or marketing communications.

  • Participate in surveys or promotions.

  • Communicate with us via email, social media, or customer service channels.

  • Visit our website (via cookies).

3. How We Use Your Information: We use your personal information for the following purposes:

  • To Process Bookings: To confirm and manage your travel package, including hotel reservations, flights, and other services.

  • To Provide Services: To deliver the travel services you have purchased, arrange transfers, and facilitate your trip.

  • Communication: To send you booking confirmations, updates, travel documents, and important information about your trip.

  • Customer Support: To respond to your inquiries, requests, and provide assistance.

  • Marketing: With your consent, to send you promotional offers, newsletters, and information about new travel packages (you can opt-out at any time).

  • Internal Operations: For billing, accounting, internal record keeping, and improving our services.

  • Legal Compliance: To comply with legal obligations, prevent fraud, and enforce our terms and conditions.

4. Sharing Your Information: We may share your personal information with:

  • Service Providers: Third-party suppliers (e.g., hotels, airlines, ground transport companies, tour operators) necessary to fulfill your travel package. We only share the information required for them to provide their services.

  • Payment Processors: Secure third-party payment gateways to process your payments.

  • Legal and Regulatory Authorities: When required by law, to respond to legal processes, or to protect our rights, property, or safety.

  • Affiliates/Partners: With your consent, we may share information with trusted partners for marketing purposes.

5. Data Security: We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include [e.g., encryption, firewalls, secure servers, access controls]. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights: Depending on your jurisdiction, you may have the following rights regarding your personal information:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request correction of inaccurate or incomplete data.

  • Right to Erasure (Right to be Forgotten): Request deletion of your personal data under certain circumstances.

  • Right to Restriction of Processing: Request that we limit the way we use your data.

  • Right to Data Portability: Request to receive your data in a structured, commonly used, and machine-readable format.

  • Right to Object: Object to the processing of your data for direct marketing or certain other purposes.

  • Right to Withdraw Consent: If we are processing your data based on your consent, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us at contact@podiumsportstravel.com. We may require verification of your identity before processing your request.

7. Cookies: Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Changes to this Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.